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Return Policy

  • All sales are final.
  • No returns or exchanges will be accepted.
  • We do not offer refunds, credits, or exchanges for any reason, including but not limited to dissatisfaction with the product, change of mind, or ordering the wrong item.
  • We strongly encourage customers to thoroughly review all product details, specifications, and compatibility requirements before making a purchase.
  • In the rare event that a product is received damaged or defective, please contact our customer service team within 7 days of receiving the item for assistance. Proof of damage or defect may be required.
  • We reserve the right to refuse any returns or exchanges that do not meet our policy criteria.


  • Items received damaged or defective may be eligible for a replacement or refund, subject to our inspection and approval.
  • Any exceptions to this policy will be determined solely at our discretion.

How to Contact Us: If you have any questions or concerns about our return policy, please contact our customer service team at hello@OnPointCustoms.com.

Policy Updates: We reserve the right to modify, amend, or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

By making a purchase with us, you acknowledge and agree to abide by the terms and conditions of this return policy.

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